Here’s an overview of what your policy can protect you against, although your personalised policy might look different depending on your selections…
Buildings – the cost of repairing, replacing or rebuilding your home up to an agreed sum (including temporary accommodation costs)
Contents – the cost of repairing or replacing the contents of your home or removal of your contents to other premises.
Valuables & Possessions – the cost of repairing or replacing your valuables and possessions that are lost or damaged even away from home.
Accidental damage to buildings and/or contents
Domestic freezer cover – the cost of replacing food in your fridge or freezer if it stops working
Pedal cycles – the cost of repairing or replacing pedal cycles following theft or accidental damage
Legal Liability to the public – your liability as a private individual and as owner or occupier of the home for bodily injury or property damage caused to another person or property
Accidents to domestic staff – your liability for bodily injury to your domestic staff
Money – theft or accidental loss of money
Bank cards – any amounts that you become legally liable to pay as a result of unauthorised use following the loss or theft of your card
Wear and tear or any other gradually operating cause (for example, damp formed over a period of time due to blocked or poorly maintained guttering or the mechanical or electrical failure of a television)
The cost of replacing undamaged or remaining items or parts of the buildings which form part of a pair, set or suite following the loss of or damage to the matching item(s)
Loss or damage to domestic fixed fuel tanks in the open, swimming pools, tennis courts, drives, patios and terraces, gates and fences and contents in the open caused by storm, flood or weight of snow
Motor vehicles (other than garden machinery), caravans, trailers or watercraft or their accessories
Any property held or used for business purposes
Existing and deliberate damage occurring before the beginning of the period of insurance or caused deliberately by you
Any risk where the losses are cyber-related, arising from either malicious acts (e.g. cyber-attack, infection of an IT System with malicious code) or nonmalicious acts (e.g. loss of data, accidental acts or omissions) involving either tangible or intangible assets
Damage caused by domestic pets
Infectious or contagious disease
Claiming insurance involves contacting your specific insurer. This is often either a phone number or, in some cases, an online chat. Your insurer will provide you with clear information on exactly how to make a claim when you receive your policy documents.
When you request a quote with us, we will consult and find you the best deal possible from our panel of reliable and flexible insurance partners.
Home insurance comes in three different types – buildings, contents or combined. We can tailor your home insurance deals to you, so you can choose buildings cover for the property itself, contents for the possessions inside your home or combined to cover both.
Yes, if you insure your building the boiler comes under this section. The boiler will be covered against loss or damage resulting from an Insured Peril.
There is no legal requirement for homeowners to have home insurance, but you may be required to have some level of it if you wish to get a mortgage or to remortgage your property.
Our insurer claim processes are designed to be simple and smooth. When you first get your home insurance confirmed, take a moment to note your policy number and the claims contact number for your specific policy, so you know how to call if you need to make a claim.
Cristal Business Centre, 47 Knightsdale Road, Ipswich, Suffolk, IP1 4JJ
Home Cover
Landlord Cover
Unoccupied Cover
Brokers
Orwell Insurance Services Limited is authorised and regulated by the Financial Conduct Authority and is entered on the Financial Services Register
(https://register.fca.org.uk/s/) under reference 311566